These Terms of Use were last updated on 5th November 2024.
These can and do change from time to time so please ensure that you read them before booking a Course or Programme. When you book a Course you are agreeing to our Terms and Conditions of Use . If you have any queries regarding our Terms and Conditions please contact us via email at management@thetherapyadventure.co.uk
The following Terms and Conditions of Use will apply between you and The Therapy Adventure Ltd. when you buy a Course from www.thetherapyadventure.co.uk or use the website. These terms do not affect your statutory rights.
The term provider refers to all materials, resources, websites, online and in-person training and programmes delivered by The Therapy Adventure Ltd.
1. Terms
By accessing the Online Course or Website, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of
these terms, you are prohibited from using or accessing this site. The materials contained in this Online Course or Website are protected by applicable copyright and trade mark law.
2. Provider User Licence
Permission is granted to temporarily download one copy of the materials (information or software) from the provider for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
• modify or copy the materials;
• share, copy or re-purpose the materials for your own commercial use or with others;
• use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• attempt to decompile or reverse engineer any software contained in the provider’s materials;
• remove any copyright or other proprietary notations from the materials; or
• transfer the materials to another person or 'mirror' the materials on any other server;
• cause any of the material from the provider to be framed or embedded in another location of any kind;
• create derivative works from the content of the Website;
• use the Online Course or Website for commercial purposes;
This licence shall automatically terminate if you violate any of these restrictions and may be terminated by the provider at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.
You agree not to directly or indirectly compete with the business of the provider during the period of enrolment in any trainings or programmes. Creating a competing product or service will serve as reason for automatic termination.
3. Disclaimer
The materials from the provider are provided 'as is'. The provider makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the provider does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials from the provider or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall the provider or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials from the provider.
5. Revisions and Errata
The provider’s materials could include technical, typographical, or photographic errors. The provider does not warrant that any of the materials are accurate, complete, or current. The provider may make changes to the materials at any time without notice. The provider makes no commitment to update the materials.
6. Links
The provider has not reviewed all of the sites linked and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement. Use of any such linked material is at the user's own risk.
7. Site Terms of Use Modifications
The provider may revise these Terms and Conditions at any time without notice. By using the provider, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to the provider shall be governed by English law without regard to its conflict of law provisions.
9. Fees and Refunds for Training and Programmes
Fees are set forth on the Website. We reserve the right to change fees at any time.
Refunds: In the event that you decide your purchase was not the right decision for you or your business, within 14 days of enrolment, contact our team at management@thetherapyadventure.co.uk for a refund.
Refund requests for purchases of more than 14 days following the date of purchase will not be granted. All payments are non-refundable and you are responsible for full payment of the fees for a training or programme regardless if you complete it. Refunds may be considered by the Directors at the own discretion.
The provider will endeavour to provide an alternative option, such as transferring to another cohort or programme where possible but this is not guaranteed.
Payment Plans: If you opted for a payment plan and you do not request a refund within 14 days, you are required by law to complete the remaining payments of your payment plan. A payment plan is not a recurring subscription by spreading the full cost of a programme over a period of time agreed by both parties and has a clear number of payments. Payments are due in full.
The provider will endeavour to provide an alternative option, such as extending or delaying the payment plan where possible but this is not guaranteed.
If you have signed up for a payment plan, you hereby authorise our continued access to your financial information stored by our third party financial processing company (Stripe) until your payment plan is complete, as set forth in your acceptance of the purchase terms upon checkout.
In the instance of an organisation purchasing a course for an individual, access to a programme and its content will be for the individual and is not transferrable. If it is the case that an individual does not complete the course, the organisation does not have a right to access the course material. The provider will endeavour to provide an alternative option but this is not guaranteed.
10. Qualifications and Units through External Bodies
For qualifications and units through external bodies, such as Open Awards or AQA, the full payment plan must be settled before submission can be made, due to the the qualification fees involved.
Client(s) will only be put forward for certification when the following have been completed:
• Client(s) have participated in all the taught elements of the training
• Client(s) have successfully completed all necessary skills assessments and observations
• Client(s) have completed a Coursework portfolio for all units, to the required standard
• Client(s) have evidence of current DBS if required (or equivalent) (Level 3 only), and personal identification in the form of a government issued photo ID.
• All Course fees have been paid in full unless otherwise agreed.
Client(s) will be given 18 months from the start date of the training Course in which to submit their final portfolio. Extensions will only be granted in exceptional circumstances and will need to be formally requested in writing.
11. Full membership of the The Outdoor Therapy Clinical Supervision Group
The Full Membership of the Outdoor Therapy Clinical Supervision Group is a recurring monthly or annual subscription for ongoing Clinical Supervision. This can be cancelled at any time via the provider portal.
12. Intellectual Property
All images, text, designs, graphics, page layout, icons, videos, logos, taglines, trademarks and service marks are owned by and are the property of the provider or the properly attributed party. It is a violation of UK law to use any of our intellectual property in whole or in part, and modification of any provider materials is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including seeking financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.
You may:
• Access the training or programmes for your individual use
• Download and/or print any materials for your individual use
• Use our trademarks and copyrighted materials with our prior written consent and proper credit and marking, namely, citing The Therapy Adventure as the source of the materials
You may not:
• Re-sell or trade your access to the Course;
• Share the Course with anyone else who has not yet purchased it or opted to receive it;
• Reprint any portion of the materials, except as set forth above and for your own individual use;
• Republish any of the Course, in part or in whole;
• Distribute any of the materials contained in the Course or related materials and/or communications as your own;
• Reproduce and alter any part or whole of the Course for distribution as your own work;
• Claim ownership or use over any of our intellectual property without our prior written consent, which includes (but is not limited to): copyrights such as materials, worksheets, workbooks, lessons, videos and more; trademarks such as names, logos, tag-
• lines or other unique source identifiers; or trade dress including the look and feel of the Course (and its related communications and materials);
• Use our Course or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s).
Request for Permission to Use Content: If you wish to use, publish or refer to any of our content or related materials, you must do so by requesting permission prior to commencing use by emailing us at management@thetherapyadventure.co.uk. Permission is not granted until you receive such permission in writing.
13. In-Person Training
Your Training will be booked at the time that you purchase your Course. These dates are subject to change. The provider will endeavour to give you your chosen dates. If an event is unable to go ahead, you will be moved on to the next available dates. You may not change your training dates without prior agreement. If you cannot attend a booked event, you will be moved to an online option and we will endeavour to offer you an alternative date within 365 days at our discretion.
In-Person activities take place in a traditional woodland and by their nature are not completely hazard-free. The provider takes all reasonable precautions to maintain the safety of its Clients and minimise any risk. The provider instructs Clients in the safe negotiation of any risks that are inherent in attending the programme. The Client accepts that accidents including serious injury can occur and they are taking part at their own risk. The provider is not responsible for any loss, damage or expense incurred to the personal property of the Client including vehicles, money, clothing and/or equipment. The Provider will not be held liable for any losses arising on the cancellation of a booking and the expenses of delay and harm caused. The provider accepts no liability for any mishap occurring to third parties taught by unqualified attendees of any training.
On some occasions, refreshments are offered as part of the activities. However, if Client(s), or anyone attending, suffer from life threatening allergies from substances such as nuts etc. please notify the provider of any requirement in advance. The provider cannot guarantee that food is nut- or allergen-free.
14. In-Person and Live Online Cancellations
In the unlikely event that the provider cancels an event of any kind, the Client(s) will be transferred onto the next available date.
15. Digital Media
The provider encourages Client(s) to take photographic evidence and videos of their own experiences. The provider may share photos from the Course with other Clients and externally unless informed otherwise.
16. Client Conduct
Clients are expected to behave in a reasonable manner at all times and to comply with all reasonable instructions and leadership of the provider. The Client acknowledges that persons attending a programme are entitled to expect a high standard of conduct and regard to personal wellbeing on the part of all Clients, Staff and Instructors. This includes on all online or in-person activities.
For this reason, the Client accepts that the provider may, in its absolute discretion and without the need to give reason, arrange for a person who is deemed to be behaving unacceptably to be removed from an activity. Including: aggressive, bullying, offensive, threatening or harassing behaviour toward any representative of the provider or other client.
For the removal of any party under such circumstance, the provider shall not be liable for any losses as a result, and any costs incurred arising from the removal of said Client(s) will be payable by the Client upon demand.
17. Complaints
In the unlikely event that a Client has cause for complaint about a the provider, the complaint should be made to management@thetherapyadventure.co.uk, in order that corrective action can, if necessary, be taken. If the complaint is about a member of provider team then please contact management@thetherapyadventure.co.uk who will give information about the Complaints Procedure. The Client will make every attempt to address any issues during their study or programme. However, should a complaint not be resolved at source a complaint should be made in writing via email at management@thetherapyadventure.co.uk, within 28 days or this complaint will not be upheld.
18. Other Policies and Procedures
These terms and conditions are delivered alongside any policies and procedures available on request.
The Therapy Adventure. 15 Sandringham Grove, Haslingden, Rossendale, England, BB4 4BX
The Therapy Adventure uses an online platform called Podia.
Please read these Terms of Service (collectively with Podia’s Privacy Policy located at https://www.podia.com/privacy, and, where applicable, Podia’s EU Data Processing Addendum located at https://www.podia.com/dpa, the “Terms of Service”) fully and carefully before using www.podia.com (the “Site”) and the services, features, content or applications offered by Podia Labs, Inc. (“Podia”, “we”, “us” or “our”) (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.